Technical Account Manager

Ref. LA-TechMan

Job Purpose Summary

We are searching for a smart and technically skilled Technical Account Manager to support our International Markets team in Los Angeles. The ideal candidate should combine account management, communication and soft skills with technical, digital marketing and creative skills. His/her main focus will be to support and bridge communication between deltatre's European teams and our US clients, focusing on account management activities. He/she will also be required to carry out project management activities to strengthen the relationship with the customers and help improving efficiency with remote localized teams. Commercial and pre-sales activities will also be required as a way of supporting our commercial team in the US and to upsell existing customers. We expect the candidate will be able to create innovative solutions starting from a deep understanding of our value proposition and of our organization.

Key Responsibilities
  • Understanding, managing, interpreting client needs and requirements;
  • Facilitate communication between the customer and local/remote team
  • Liaising with development and maintenance team;
  • Supervise project delivery teams.
Required Skills
  • Technical background in digital media, web marketing and mobile environment;
  • Creative and proactive attitude;
  • Bachelor's degree in a Technical field;
  • Technical degree or equivalent experience in lieu;
  • 3-5 experience in leading and managing and delivering complex digital media projects;
  • Ability to gather requirements and convey customer needs to Operations and Delivery Management team;
  • Ability to work well independently as well as part of a team.

How To Apply

We are committed to ensuring that we provided equal opportunities for all.Please let us know if you need us to make any adjustments or if you have any special requirements for the interview process.

Interested candidates are invited to send a short letter of application and curriculum vitae by e-mail to: recruitment.usa@deltatre.com

Please note we can only respond to shortlisted candidates.